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Privacy Policy

Last updated:

Information We Collect

When you visit our website or use our services, we may collect:

• Contact Information: Name, email address, facility details when you request samples or sign up
• Analytics Data: How you interact with our website, including pages visited, time spent, and actions taken
• Technical Data: Device type, browser information, IP address (anonymized), and performance metrics

How We Use Your Information

We use the information we collect to:

• Provide and improve our compliance services
• Send you requested samples and important updates
• Analyze website performance and user experience
• Ensure technical functionality and security

Analytics and Cookies

We use the following analytics services to improve our website:

• Google Analytics 4: To understand visitor behavior and measure conversions
• Microsoft Clarity: To analyze user interactions through heatmaps and session recordings
• Azure Application Insights: To monitor website performance and technical issues

These services may use cookies and similar technologies. You can control cookie preferences through your browser settings or our consent banner.

Data Retention

• Analytics data: 13 months for detailed data, aggregate trends stored longer
• Contact information: Until you request deletion or unsubscribe
• Performance data: As needed for technical maintenance

Your Rights

You have the right to:

• Opt out of analytics tracking (see link below)
• Request access to your personal information
• Request deletion of your data
• Withdraw consent at any time

Contact Us

For privacy questions or to exercise your rights, please contact us through our website contact form.